1. What does my purchase include?
When you order frames from Vint & York, your purchase includes high-quality eyeglass frames, single-vision polycarbonate lenses with UV coating, anti-reflective coating, anti-scratch coating. It also includes free shipping and free returns.
All purchases are covered by a 1-year limited warranty.
2. Do you offer progressive or bifocal lenses?
At this time, we are happy to offer Premium Progressive Lenses - available with most of our optical frames. You can customize your lenses options during the checkout process. Vint & York uses HD digital free-form progressive lenses that are custom made for each customer considering their prescription specifics, the frame they chosen and other factors.
3. What payment methods do you accept?
You can pay for your purchase with the following methods: Major Credit Cards, Apple Pay, PayPal, Amazon Pay, Klarna, FSA/ HSA Accounts connected to the Credit Card.
Shop now, pay later with Klarna!
We’ve partnered with Klarna to provide you with easy payment options at checkout, so you can buy what you want, when you want.
What is Klarna?
Klarna is a global payment solutions provider that works with retailers to provide customers the smoothest online shopping experience. Klarna is in over 205,000 online stores and has more than 85 million users globally.
It’s smoooth and simple
Select Klarna at checkout to buy now and pay later. Spread the cost of your purchase over time with convenient, stress-free payment options. It is easy, safe to use, and you’re always covered by Klarna’s Buyer Protection.
How to checkout with Klarna
- Add item(s) to your cart and select Klarna at checkout.
- Choose the payment option that fits your needs.
- Enter your card information.
- Easily manage your purchases in the Klarna App.
5. How do I purchase multiple glasses with different prescriptions?
It’s easy: After you place the frames in your cart - start completing the checkout and you will be prompted to enter the prescription for each of the frames.
6. How long will it take for me to receive my finished prescription eyeglasses?
Most orders leave our facility within 5 to 7 business days, plus the time it takes either FedEx Ground or USPS Priority to deliver your order. (Expedited domestic shipping is available if you need your frames ASAP.)
7. How does your warranty work?
We provide our customers with a 1-year limited warranty from the date of purchase on all frames purchased through our site. This warranty covers normal wear and tear of the frames. Lenses, hinges, and nose pieces are not included under this warranty. If you decide to fill your lens prescription through a third party, this voids our limited warranty. All warranty inquiries should be directed to [email protected]
8. How do Vint & York frames compare to brand-name frames?
The quality of our frames is comparable to the high-priced brand-name frames you see in eyewear boutiques. We handpick the materials for our hipster, retro, and geek glasses for men and women and use only the highest quality celluloid acetate and nickel-free metal. Our designers choose the unique color combinations and textures and are not afraid to apply new materials to the classic timeless styles. All frames feature reinforced temples for comfort and to allow for frame adjustment for custom fit. Our materials are eco- friendly and animal-friendly. We don’t use the real wood or real animal products.
9. Is the PD (Pupillary Distance) measurement necessary for prescriptions?
It is not necessary for reading glasses. However, it is needed for prescription glasses. If you do not know your PD, we can measure it for you during checkout. All you need is a web cam and a standard-size credit card with magnetic strip to keep the image on certain scale. Once the pictures are taken, our opticians will measure your PD using our precise method.